The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Dining Experience
“The restaurant staff were incredibly helpful, enhancing our dinner with great service and delicious food options.” view full review
Spacious and Comfy
“Our room was pleasantly spacious, with a large bed and luxurious bedding that made for an incredibly comfortable stay.” view full review
Convenient Executive Lounge
“The services available in the Executive lounge were wonderful, making it a great space to relax and recharge.” view full review
Excellent Concierge Help
“The concierge provided invaluable assistance, lending me an umbrella which was a lifesaver during a rainy day out.” view full review
General
No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
Show more
Location
20 Downing Street,
Cambridge (Cambridgeshire),
United Kingdom,
CB2 3DT,
Cambridgeshire
Map view
street view
20 Downing Street,
Cambridge (Cambridgeshire),
United Kingdom,
CB2 3DT,
Cambridgeshire
City landmarks
Botanical Garden
Cambridge University Botanic Garden
4400 ft
University
Trinity College
4400 ft
Church
King's College Chapel
2200 ft
Parks
Jesus Green
4000 ft
St John's St
St John's College
2900 ft
Parks
Midsummer Common
3500 ft
Cambridge CB3 0RG
Castle Mound
4700 ft
Museums
Museum of Cambridge
4400 ft
CambridgeEngland
The River Cam
4900 ft
University
Trinity Hall Cambridge
3300 ft
Parks
The Backs
3600 ft
Nearby
Museums
Fitzwilliam Museum
1700 ft
Bridges
Mathematical Bridge
1700 ft
Market
Cambridge Market Square
1300 ft
Museums
Museum of Archaeology and Anthropology
1700 ft
Parks
Parker's Piece
1900 ft
University
Pembroke College
800 ft
University
University of Cambridge
1800 ft
Museums
Whipple Museum of the History of Science
1700 ft
King's Parade
King's College
1500 ft
University
Emmanuel College
400 ft
Museums
University Museum Of Zoology
400 ft
University
Corpus Christi College
1000 ft
University
Queen's College
1700 ft
Museums
Sedgwick Museum of Geology
100 ft
Shopping Area
Grand Arcade
700 ft
University
St Catharine's College
1500 ft
University
Gonville and Caius College
1700 ft
University
Peterhouse College
1700 ft
Church
Great St Mary's Church
1400 ft
Restaurants
Bull & Bass Restaurant
200 ft
20 Downing Street Cambridge City Hotel
John Lewis Espresso Bar
200 ft
10 Downing Street Grand Arcade
Eds Easy Diner Cambridge
600 ft
44 Grand Arcade St. Andrews Street Unit SU44 Grand Arcade
Varsity
500 ft
35 St. Andrews Street
wagamama
500 ft
36A St. Andrews Street
All Bar One Cambridge
500 ft
36 St. Andrews Street
Arts Picturehouse
500 ft
Saint Andrew's Street
The Castle Bar
600 ft
The Castle 37 St. Andrews Street
Cafe Milano
800 ft
62 St. Andrews Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Clean rooms
Noisy dining area
Billing issues
7.4/10
Very good
Rooms
7.3
Location
9.3
Service
6.5
Dining
6.8
Guest reviews
7.4/10
based on 6 reviews
8.2
8.2/10 based on 2648 reviews
Bernard
United Kingdom,
April
2024
6.4/10
The hotel could do with an update to make the rooms a little more homely. My room had a strange view of the lobby, which was not the most appealing. It got quite noisy, especially on Sunday morning due to the low ceiling. However, the location is superb, right in the heart of lively Cambridge city center.
Rooms
6.0
The rooms are far from nice, but they are clean and comfortable.
Service
5.0
The service needs improvement. The staff didn't operate at a high level and seemed rushed.
Location
9.0
The location is superb, in the heart of lively Cambridge city center.
Dining
7.0
The dining experience was good overall, but there could be a better selection of fresh fruits and better quality breads.
Facilities
6.0
The facilities were basic but functional.
Danielle
United States of America,
February
2024
7.4/10
I had a mixed experience at this Hilton hotel. While the room was not what I expected for the price, with a bad view and off-white curtains, it was still very comfortable, spacious, and spotlessly clean in a quiet setting. The service was a bit inconsistent; though the staff made great omelettes, they got my wine order wrong. The location, however, was perfect for exploring Cambridge's city center. The dining options were a bit hit-or-miss, needing some improvement in quality. Overall, it was an average stay with some highlights and a few disappointments.
Rooms
7.0
The room was spacious and spotlessly clean, but the view and curtains were disappointing.
Service
7.0
The staff were pleasant and helpful, but there were some mix-ups with orders.
Location
9.0
The hotel's location was excellent for exploring the city center of Cambridge.
Dining
6.0
The dining options were a bit hit-or-miss, needing some improvement.
Facilities
8.0
The hotel offers a range of facilities to make the stay comfortable.
James
United States of America,
January
2024
7.6/10
I loved my stay at the hotel. The location was perfect for exploring Cambridge, and the rooms, though a bit tired, were cozy and just what we needed for our family trip. The service was a mix of rude interactions and excellent attention to detail, and the dining experience, while decent, lacked some allergen information. Overall, a great value for the money.
Rooms
7.0
The rooms looked a bit tired but were comfortable and perfect for our needs, with two double beds.
Service
6.0
The service had its ups and downs, with a mix of rude and friendly interactions, but overall, the staff was attentive and helpful.
Location
9.0
The hotel's location in the heart of Cambridge was superb, making it easy for us to walk to all the attractions we wanted to see.
Dining
8.0
The dining experience was good, but some improvement could be made in providing clearer allergen information for the food.
Facilities
The hotel had all the necessary facilities for a comfortable stay, making it a great value for the money.
Virginia
United States of America,
October
2023
7.6/10
I had a great stay at the hotel. The rooms were clean and comfortable, and the staff was accommodating and friendly. The location was excellent, right in the center of Cambridge, with easy access to everything. However, the dining experience was a bit noisy due to the location, and there were some issues with the billing which required supervisor intervention.
Rooms
8.0
The room was large with very good facilities, a comfortable bed, and a well-equipped bathroom.
Service
7.0
The staff was accommodating and friendly, although there were some billing issues that needed attention.
Location
9.0
The location is perfect, with everything within walking distance and convenient valet parking available.
Dining
6.0
Although the dining options were good, the location over the escalator caused some disturbances during meals.
Facilities
8.0
The hotel offers excellent facilities for a comfortable stay.
Great location
Noisy dining area
Geoffrey
United Kingdom,
September
2023
8.2/10
The hotel is in an excellent location, right in the heart of Cambridge, with top-notch service and comfortable rooms. However, the dining experience could be noisy at times. The price is reasonable for the value offered.
Rooms
8.0
My room was comfortable and clean, although it wasn't ready upon my early arrival at 8:30 am.
Service
9.0
The staff are amazing, very helpful, and accommodating. They even went above and beyond to correct a billing error promptly.
Location
10.0
The location is fantastic, right in the heart of Cambridge, offering easy access to all the delights the city has to offer.
Dining
7.0
The dining area, although not enclosed, offers homestyle Japanese dishes. However, the noise from the nearby escalator can be a disturbance.
Facilities
7.0
The hotel provides basic facilities, though some noise from construction might affect the dining experience at times.
Philip
United Kingdom,
July
2023
8.0/10
The hotel is in a great central location close to the centre of Cambridge, offering clean, quiet, and comfortable rooms. However, there were issues with a missing button on the makeup mirror and one of the complimentary water bottles being opened. The enclosed courtyard lacks natural light and fresh air.
Rooms
8.0
The rooms were clean, quiet, and comfortable, despite some minor issues with missing items and opened beverages.
Service
6.0
The service was a mix, with some staff being extremely rude but others were equally pleasant. Some special requirements were met, but there were instances of snobbish behavior regarding parking restrictions.
Location
10.0
The hotel's location in the centre of Cambridge is excellent for exploring the city on foot, being next to major stores like John Lewis and surrounded by narrow streets.
Dining
7.0
The dining experience had its ups and downs, with a selection that pleased a vegetarian guest but also some hiccups during busy times.
Facilities
9.0
The hotel offers a range of amenities like room service, dry cleaning, pet amenities, and tours/ticket assistance.